Great! We appreciate feedback and questions as it helps us know how to better serve you. If you have any feedback or questions, kindly send us an email. We look forward to hearing from you.
The estimated period of delivery is usually 3-7 business days. If you have problems with your order such as tracking, wrong delivery address, incomplete/misplaced orders, damaged/defective products, etc. Do well to send us an email containing the receipt of the order and your complaint and we'll do our best to quickly resolve it.
We ship nationwide to any state in Nigeria using the best logistics companies in the nation. Shipping fees are subjective to the location of delivery and usually cost from #2000-#5000.
Confirmation of payment typically takes between 1 hour to 2 business days. We may request your bank statement to resolve any payment problems that may arise.
We currently accept direct bank transfers and credit cards (don't worry, your card details are safe with us!)
Any product that doesn't appear after your search on the website is likely sold out but don't fret, we make sure to restock products less than 2 weeks after it is sold out. You can equally reach us through email to confirm the availability of products.
Your skin type should basically fall into 1 of the 4 categories below;
Normal, Dry, Oily, and Combination. To know which skin type you have, wash your face with a mild cleanser like the rebuilding glow soap, let your face air-dry, and do not apply anything else to your face for 24hrs.
If your skin appears shiny throughout, you likely have oily skin. If it feels tight and is flaky or scaly, you likely have dry skin. If the shine is only in your T-zone, while the rest of your face feels tight and flaky, you probably have combination skin. If your skin feels hydrated and comfortable, but not oily, you likely have normal skin.
Please reach out through email to book a consultation appointment with our estheticians to know what exact type of skin and skin concerns you have.
Depending on your skin type and skin concern, with proper use, you should expect to start seeing results from the 4th-6th week of use.
No. The leading bleaching ingredient in cosmetic products is called hydroquinone. Currently, LaV's has no product that contains hydroquinone as an active ingredient. LaV's products are carefully formulated to target various skin concerns while protecting the normal skin complexion and barrier.
Yes, the ingredients used in the formulation of LaV's products are mild and safe for use by pregnant or breastfeeding women. Although it is recommended to avoid any skincare products containing retinoids such as formulations with Granactive Retinoid or Retinol. Currently, LaV's has no product that contains retinol as an active ingredient.
LaV's products are formulated with the healthiest and safest ingredients known in the skincare industry some of which are Niacinamide, Collagen, Glycolic acid, Salicylic acid, Ascorbic acid, Glucosamine, Vitamin C, D, and E, Turmeric, and Essential oils, etc.
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